Mitoswimwear is the online store for the display and distribution of products via Internet of the company Mitos swimwear P.C., based in Greece, Vat EL 801407961.
Address: Digeni 20,
Voula, Athens
16673, Greece
Tel. +30 210 8089608
For any information regarding our e-shop, please contact Mitos Swimwear:
Before you visit our online store and place your orders, we invite you to consult the following terms and conditions that apply specifically to the use of our online store.
Please ensure that you agree to the following terms and conditions, as the use and browsing at https://www.mitoswimwear.com/ involves your explicit and unreserved consent.
1. Terms modification
Our Company reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store. So please read our Terms of Use frequently in order to be informed about any modifications or changes in this Website and e-shop.
2. Intellectual Property Rights
All the content of the website, including images, graphics, photographs, drawings, texts, services and products, is the intellectual property of our Company and is protected by the relevant provisions of European law.
Any copying, reproduction, distribution, transfer or downloading of the Content of the Website is prohibited.
Any reproduction, re-issuing, uploading, communication, dissemination, transmission or any other use of the Content, in any manner or by any means, for commercial or other purposes, is permitted only upon our prior written consent.
The names, images, logos and distinctive features that represent our Company and our online store are protected by European and International trademark and industrial and intellectual property laws. In any case of their appearance and exposure to third party websites, our Company still retains the intellectual property rights and the presence of our names, images, logos, content and distinctive features to third party websites should not in any way be construed as a waiver of such rights.
3. Users Obligations
Users of the Website accept that they will not use the Μitoswimwear online store for sending, posting, or otherwise transmitting any Content that is:
A) illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous, violating someone else’s privacy, showing malice, or expressing racial, national or other discrimination.
B) can cause harm to minors in any way.
C) violates applicable law or violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties.
D) contains software viruses or any other codes, files or programs designed to interrupt, damage, destroy any software.
E) may interfere in any way with third parties.
4. Limitation of Liability
Our Company is not liable to customers / users for damages that may arise from the execution or not of their order (except Return and / or Change of Products).
MITOS Swimwear e-shop is liable for the quality, completeness, accuracy and validity of the information posted on its website and the online services provided by our e-shop.
Our Company holds the right to reservations regarding the appearance of random technical or typographical errors which cannot be foreseen or may ensue involuntarily during interruption of the website’s operation due to reasons beyond our control. Our e-shop also holds the right to reservations regarding the delivery time of the merchandise shipped when this is due to reasons beyond our control.
MITOS Swimwear e-shop can issue no guarantees as to the availability of its products. However, it does guarantee to notify its consumers promptly as to the non-availability of said products.
The online store MITOS Swimwear e-shop posts its content (e.g. information, descriptions, photographs, displays, etc), products and services available on the website “as is”. Our Company is not responsible for any claims for any damage, whether positive or special, (which may include, but is not limited to: loss of profits, data, loss of earnings, financial satisfaction, etc.) associated with the functionality of the website.
5. Minors
Minors under the age of 18 years are not allowed to use our online store and place orders through it.
6. Competence
For any dispute arising from the use of this Website and the execution of your order which cannot be resolved out of court, the courts of the Greece shall be competent.
The MITOS Swimwear e-shop is fully aware of the significance entailed in the Protection of your Personal Data and of your electronic transactions. To this purpose, it has taken all necessary steps by means of cutting-edge technology to ensure that your security is safeguarded to the fullest. All information pertinent to your personal details and transactions are secure and confidential.
When you visit our Website https://www.mitoswimwear.com/ we may ask for your personal information (such as name, e-mail address, home address, phone number, etc.). Any personal data you contact to our website are intended solely to ensure the operation of the respective service and the execution of your order. We also use your personal information in order for us to be able to contact you, to inform you about our new products and special offers, as well as to deliver to you a relevant, individually tailored content.
All information you send to us is confidential and we only disclose it: (i) to the employees authorized to handle your orders (ii) whenever this is required by a Court order or decision of public authority and (iii) in case of threat or anytime it is necessary for us to protect our interests.
In order to facilitate its users, our site provides links to social media and other Websites. Our Company is not liable for the content of third-party websites or the consequences of their use. As a result, the access and use of social networking sites and media is at your own risk and the rules on personal data protection apply as defined by the providers.
Disclosure of Personal Information
Except as otherwise disclosed to you, we will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the personal information in advance and giving you an opportunity to prevent your personal information from being shared.
We use other companies, agents or contractors to perform services on our behalf. For example, we have partnered with other companies to personalize and optimize our Web pages, process credit card transactions, collect debts, analyze and enhance data, including customers’ interaction with our site, and process consumer surveys. In the course of providing such services, these other companies may have access to your personal information. These companies are not permitted to use your personal information except for the purpose of providing the services we request of them.
From time to time, we may partner with companies whose products we believe will interest our users. In conjunction with these partners, we may send promotional announcements and/or serve web-based advertisements to our customers on their behalf. In addition, we may offer joint promotions or programs that, in order for participation, will require personal information be shared with third parties. In such instances, you will be provided with notice of the sharing prior to your decision to participate.
MITOS also reserves the right to disclose personal information when we reasonably believe disclosure is required by law, if we reasonably believe disclosure is necessary to establish or exercise legal rights, or in situations involving potential threats to physical safety. In the event that MITOS is acquired by or merged with a third party, we reserve the right, to sell or otherwise transfer the personal information we have collected as part of that transaction provided that such third party continues to honor our privacy policy.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?
MITOS collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by MITOS. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address and shipping address(es) so that we can process and fulfill your order. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
You can be informed about any information that is being held for you and ask for their change / correction or update. If you wish to learn about our news and offers, you can subscribe to our newsletter list.
If you do not wish to receive any correspondence from us, you may at any time request the deletion of your personal information by filling our communication form.
As you browse the MITOS site, cookies are placed on your computer’s hard drive. (Cookies are small pieces of data that are sent to your browser from a Web server and stored on your hard drive for record keeping purposes.) In general, cookies can make the Web more useful by storing information about your preferences on a particular site. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. If your browser is set to not accept cookies, you will not be able to use the MITOS site or service.
In addition to cookies, we use other technologies, including pixel tags, to gather information on how our users interact with our site and to otherwise help us efficiently operate and monitor our site and service. These technologies, show us, for example, popular pages, conversion rates, click-throughs and other information that can be used to improve, operate and monitor our site and our service. Third parties, including consultants we engage and online advertisers, may also use this technology to perform similar services for us as well as to assess their own advertising or services.
CONTACT
If you have questions concerning your account, please contact Customer Service. If you have questions concerning this privacy policy, please contact eshop@mitoswimwear.com.
YOUR CONSENT
By visiting MITOS, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
The following methods of payment are accepted:
• CREDIT OR DEBIT CARD
MITOS SWIMWEAR does not process or store any credit card information. All credit card transactions are performed in Piraeus Bank secure platform accepting VISA-MASTERCARD-MAESTRO-AMEX-DINERS.
• PAYPAL
MITOS SWIMWEAR welcomes payments from PayPal Accounts and reserves the right to process orders only if shipped to the same address that the verified Paypal account is registered with.
• BANK TRANSFER
Your payments must be addressed to the following bank account:
Bank Name: PIRAEUS BANK
IBAN: GR88 0171 6040 0066 0414 8980 386
SWIFT: PIRBGRAA
Account Holder: Mitos swimwear P.C.
• CASH ON DELIVERY
MITOS SWIMWEAR welcomes payments with cash on delivery in cooperation with Speedex courier services.
Cash on delivery service is available only in Greece.
*Attica charges : 2,50 Euros
*Out of Attica : 3,50 Euros
Please reference your order number in your payment to avoid delays. Also note that your order will be processed as soon as your payment is cleared, which might take up to 2-4 working days depending on bank procedure. Alternatively, you can send your payment confirmation to eshop@mitoswimwear.com for immediate processing of your order.
Terms of Purchase
These Terms of Use and any amendments thereto are governed by and construed in accordance with Greek law. For any dispute arising from this use of the website, which cannot be resolved out of court, the courts of Athens are appointed competent.
Pricing Policy
Our Company reserves the right to change its prices at any time without notice. However, the customer is entitled to pay the prices listed in our online store at the time of placement of the order.
Prices of products include 24% Value Added Tax (VAT).
Free Shipping in Greece.
Fees will be calculated according to the final destination, as shown below:
| Destination | Carrier | Shipping Charge* | Delivery time |
| Greece | Speedex | 0 € | 1-3 working days |
| Europe | TNT | 0-25 € | 3-6 working days |
| Rest of the World | TNT | 25-65 € | 6-12 working days |
MITOS SWIWMEAR does not deliver to P.O. Boxes.
Please note that delivery outside of the EU may be subject to local import taxes and duties, which are your responsibility where they apply.
Please note that we aim to dispatch all orders within the next working day. Orders must be placed by 1.00 pm (CET) for same day dispatch. Orders placed on Friday (after 1pm), Saturday and Sunday will be processed on Monday or the next working day. Working days exclude Saturdays, Sundays and major public holidays.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. MITOS SWIMWEAR shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control.
Upon order shipment, you will receive an e-mail specifying the tracking number.
Orders are delivered between 9 am and 5 pm. Please make sure that someone will be available to receive and sign upon delivery. In case no one is available for the delivery, the courier will leave a message with a contact number you must call to arrange for your redelivery.
If for any reason, you are not satisfied with a purchase, the item(s) can be returned for a product exchange, or refund within 14 days of the order’s delivery date. In order for returns to be accepted, all items must be in perfect condition with all security tags attached and the original packaging.
RETURN OF DEFECTIVE ITEMS
We want all of our customers to receive products of exceptional quality. Should you receive a defective item please contact us by email at eshop@mitoswimwear.com. Our customer service department will take care of your claim immediately. Upon receiving your shipment, it is important that you check carefully the condition of the items you have purchased, ensuring that their packaging shows no traces of damage. We accept responsibility and allow exchanges for faulty goods, only when you inform us 5 days upon delivery that the product you received was faulty.
In the case of damaged / defective item we will cover all the sending costs.
REFUND POLICY
Refund will be processed as soon as returned items have been checked and accepted. Refund can only be remitted to the initial credit card, Paypal account, or bank account used for paying for the order, less postage costs.
Paypal charges, Credit card transfer charges occurring from refund and Costums expenses, are upon the customer. Processing time may vary depending on the bank or credit card company.
WE CANNOT ACCEPT RETURNS / REFUND:
CUST
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